INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. What is My Perfect Watch?
My Perfect Watch is an online store offering a wide range of stylish and affordable watches sourced from trusted global suppliers.
3. How long does shipping take?
Shipping times vary based on your location:
- Europe & USA: 10-20 business days
- Other Countries: 15-30 business days
You will receive a tracking number once your order is shipped.
4. How do I track my order?
Once your order is shipped, we will send you a tracking number via email. You can track your package on our website or the courier’s tracking system.
5. What if my order hasn’t arrived?
If your order hasn't arrived within the estimated timeframe, please check your tracking number first. If the issue persists, contact us at
6. Can I cancel or modify my order?
Orders can only be canceled or modified within 24 hours of placing the order. Once shipped, we cannot make any changes.
7. What is your return and refund policy?
We offer refunds or replacements for:
✔ Damaged or defective items
✔ Wrong item received
✔ Orders not delivered within the expected timeframe
For more details, visit our [Refund & Returns Policy] page.
8. Do you accept returns?
Since we are a dropshipping store, we do not accept returns unless the item is defective or incorrect. Please contact us with proof (photos/videos) if there is an issue.
9. How can I contact customer support?
10. Do you offer warranty on watches?
Our suppliers offer a limited warranty on certain products. If you experience any issues, please contact us, and we will assist you in resolving them.